No Hassle: Your Visitor Doesn't Need to Install Anything
LiveDive is installed on your website, instead of on your visitor's computer. There are no browser plug-ins
or apps for your visitor to install.
Windowsharing and audio/video calling can be done instantly, with
just a few clicks, in Chrome, Firefox, or Opera (more browsers coming soon).
LiveDive means an end to:
- Visitor set-up confusion
- Plug-in installation frustration
- Exchanging usernames or logins
You click twice, they click twice. Easy as pie.
Scheduled, Inbound, or YOLO: Connect
With LiveDive you can initiate contact with your visitors however you'd like:
- Pre-scheduled or Live Intercept (AKA YOLO)
- Via Email, In-App message, or (Optional) Contact Tab for inbound connecting
Privacy: Protect Your Users and Yourself
With standard screensharing, sensitive information on your user's screen (on your site, or in a background window) is transmitted.
LiveDive's Window Sharing protects private info. Only the window with your own site is captured, and sensitive data (e.g., passwords) never leaves the visitor's machine. You can mark elements with a CSS class to
keep those private too.
All data passed to LiveDive is sent over channels secured via encrypted SSL/TLS.
Recording: Your Video, Your Way
Want to record your audio/video call with windowsharing session (what we call a Dive)? Just install our Mac app (more platforms coming soon) and you can record your session and get it in a standard format for easy editing.
No hoops to jump through or video conversion necessary.
Much More: Integrations + Roadmap
LiveDive already works with some of the tools you use, and we have many more integrations coming soon! See our full Integrations page
Our roadmap is also loaded with powerful enhancements that will make it even easier for you to communicate with your users.